“Service Disclaimer: For our refill process, we require access to 2 functional hose faucets. Prior to our
service, kindly ensure that there are no hoses attached or stuck to the faucets. Additionally, we
also require access to the sewer cleanout drain.

If you have calcium buildup that is severe, certain steps may need to be taken prior to our
service. Please contact us for further information and guidance. Thank you for your
cooperation!”